Terms of Use

Agreement

By accessing or using HelixCast, you agree to be bound by these Terms of Use. If you do not agree to all of these terms, please do not use the service. Using HelixCast on behalf of an organization means you agree on that organization's behalf.

Description of Service

HelixCast provides software for managing screen mirroring and digital signage across your organization. We reserve the right to modify, add, or remove features at any time. When changes are material, we will provide reasonable advance notice.

Account Responsibilities

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us immediately at legal@helixcast.com if you suspect unauthorized access or a security breach.

Acceptable Use

You agree not to use HelixCast to:

• Display content that is illegal or violates any applicable law.
• Infringe upon the intellectual property rights of others.
• Attempt to reverse-engineer, decompile, or disassemble the platform.
• Use automated tools to scrape or extract data from HelixCast.
• Circumvent or tamper with any security or access controls.

Content You Upload

You own your content. By uploading or displaying content through HelixCast, you grant us a limited, non-exclusive license to host and display that content solely to provide the service to you. We do not claim ownership of your content.

Rights and Licenses Required

You may only upload, store, or display content through HelixCast if you own all rights to that content or have obtained all necessary licenses, permissions, and authorizations to do so. By uploading any content, you represent and warrant that:

• You are the original creator of the content, or you have obtained a valid license or explicit written permission from every rights holder to upload, reproduce, display, and distribute the content through HelixCast.
• The content does not infringe, misappropriate, or otherwise violate any third party's intellectual property rights, including copyrights, trademarks, trade secrets, moral rights, or rights of publicity or privacy.
• You have not and will not upload any copyrighted images, music, video, graphics, software, or other protected material without the express authorization of the copyright holder or a qualifying license (e.g., Creative Commons, a stock media license, or a direct written license).
• Where content contains the likeness, voice, name, or personal information of any third party, you have obtained any required consent, release, or waiver from that individual.

Copyright Infringement (DMCA / Copyright Act)

HelixCast respects intellectual property rights and complies with the Copyright Act(Canada) and, to the extent applicable, the U.S. Digital Millennium Copyright Act (“DMCA”). If you believe that content uploaded by a user infringes your copyright, you may submit a written takedown notice to:

Upon receipt of a valid notice, we will investigate and, where appropriate, remove or disable access to the infringing content and notify the uploading user. Users who repeatedly infringe third-party intellectual property rights will have their accounts permanently terminated.

Consequences of Violation

Uploading content you do not have rights to is a material breach of these Terms. HelixCast may, in its sole discretion and without prior notice: (a) remove or disable access to the infringing content; (b) suspend or permanently terminate your account; and (c) pursue any other remedies available at law or in equity. You agree to indemnify, defend, and hold harmless HelixCast and its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your upload of content that infringes any third-party intellectual property rights or that violates this section.

Intellectual Property

HelixCast owns all rights to the platform, software, design, and other proprietary materials. You may not copy, modify, distribute, or create derivative works from HelixCast's code, brand assets, or other materials without our express written permission.

Billing & Cancellation

Subscriptions are billed monthly or annually depending on the plan you select. You may cancel at any time through your account settings. Upon cancellation, you will retain access to the service until the end of your current billing period. We do not provide partial refunds except where required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, HelixCast is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service. Our total liability to you for any claim arising out of or related to these terms is limited to the total amount you paid to HelixCast in the three months preceding the claim.

Warranty Disclaimer

The service is provided “as is” and “as available” without warranties of any kind. We do not guarantee 100% uptime, but we do publish and maintain Service Level Agreements (SLAs) for Enterprise plan customers.

Termination

We may suspend or terminate your account if you violate these terms, with or without notice depending on the severity of the violation. You may cancel your account at any time. Sections that by their nature should survive termination — including intellectual property, limitation of liability, and warranty disclaimer — will continue to apply.

Changes to Terms

We will notify you of material changes to these terms by email or through an in-product notice before the changes take effect. Your continued use of HelixCast after changes are posted constitutes your acceptance of the updated terms.

Dispute Resolution — Binding Arbitration

Please read this section carefully — it affects your legal rights.

Agreement to Arbitrate

Except as described below, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with HelixCast — including disputes about the existence, validity, scope, interpretation, or termination of these Terms — shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (or, if you qualify as a consumer, its Consumer Arbitration Rules). The arbitration shall be conducted in English. The seat of arbitration shall be Alberta, Canada. The arbitrator shall have exclusive authority to resolve all gateway questions of arbitrability. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action and Collective Proceeding Waiver

YOU AND HELIXCAST EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. All claims and disputes must be brought on an individual basis only. Claims of two or more persons may not be consolidated or joined in any arbitration or proceeding without the written consent of all parties.

If any portion of this class action waiver is found unenforceable with respect to a particular claim or remedy (such as claims for public injunctive relief), that portion shall be severed and resolved in court while all other claims proceed in arbitration.

Small Claims and Injunctive Relief

Either party may bring an individual action in a small claims tribunal of competent jurisdiction for claims that qualify under that tribunal's rules, provided the action remains in that tribunal and proceeds on an individual basis. Either party may also seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration, without waiving the right to arbitrate.

Opt-Out Right

You may opt out of this arbitration agreement by emailing legal@helixcast.com with the subject line “Arbitration Opt-Out” within thirty (30) days of the date you first accepted these Terms or, if this arbitration clause is new to you, within thirty (30) days of June 2026 (the date these Terms were updated). Your opt-out notice must include your full name, email address, and a clear statement of your intent to opt out. Opting out of arbitration does not affect any other provision of these Terms. If you do not opt out in time, you will be bound by this arbitration agreement and the class action waiver above.

Governing Law

These terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law provisions. To the extent a dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in Alberta, Canada.

Contact

Questions about these terms? Reach us at legal@helixcast.com.